Refunds will not be issued for items damaged in return transit or for returns that are never received. All approved returns must be postmarked or picked up by the carrier within 30 calendar days of the approved return request. If you send the item back without a label from Houzz or the seller, we recommend insuring your return shipment and using a trackable shipping method. Note that the option to initiate a return will appear on the date of delivery and be available for 30 calendar days. You will be responsible for the return shipping costs (even if you use a return shipping label provided by Houzz or the seller), except in instances where the item arrived damaged or defective. To return an item, visit the Your Orders page, select the "Return or Replace Item" button for the appropriate order and follow the instructions. Please see the next section if the item arrived damaged or defective different terms may apply. Items that have been used or modified in any way may not be returned. If you're not satisfied with an item that you purchased on Houzz, you can initiate a return within 30 calendar days of delivery for a refund, as long as the item is in its original condition and packaging and subject to the additional guidelines set forth in this Policy. You should review these terms carefully before making any purchase. It's designed to give you confidence that we stand behind the products on our marketplace and to make returns easy if you're not fully satisfied with an item. This Return Policy covers all items purchased through. In either case, our goal is to provide you with an outstanding customer experience every time you shop with us. Luis co-founded Austin’s Custom Builder Council and was elected to NAHB’s elite Builder 20, a nationally selected group of million dollar homebuilders.Ĭommunity involvement includes serving as board member for the Austin Community College Foundation, board member for the Mexic-Arte Museum, board member for the Caritas Clinic president and founding member of the Austin International Group appointee to the Economic Development Commission to the City of Austin, Long Range Planning Committee of Eanes ISD supporter of various Austin philanthropic groups.When you shop on Houzz, you can purchase items sold directly by Houzz or by third-party sellers who list their products for sale on our marketplace. Luis has provided exceptional leadership in the Home Builders Association of Austin, serving as President in 1999 and as director with the local, state and national homebuilder’s associations. Luis is a long standing member of the national and local American Institute of Architects (AIA), having been a founding member and serving long term on the leadership committee of national AIA’s Knowledge Community Custom Residential Architects Network (CRAN) as founding member of Austin’s AIA CRAN committee and as a board member as Treasurer of the Austin Chapter of AIA. A registered Architect and registered Interior Designer, Luis is highly esteemed among his peers within the design and construction industry. Luis Jauregui, F.A.I.A., is a graduate of Texas A&M University with a degree in Environmental Design and a Masters of Architecture.
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